Refund Policy for SStore Retail:

 

At SStore Retail, we strive to provide our customers with high-quality products and excellent customer service. We understand that there may be situations where you need to return a product, and we have outlined our refund policy below.

 

Returns and Refunds:

If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy. You can return the product for a full refund, excluding shipping and handling fees. The product must be in its original packaging and in new, unused condition.

 

Exchanges:

If you receive a defective or damaged product, we will exchange it for a new one at no extra cost. Please contact our customer service department within 30 days of purchase to initiate the exchange.

 

Refunds Process:

Refunds will be issued within 5 business days of the receipt of the returned item. We will process the refund to the original payment method used for the purchase. If you paid with a credit card, the refund will be issued to the same credit card used for the original purchase.

 

Non-Refundable Items:

Certain items are non-refundable, such as gift cards and downloadable software. Please contact our customer service department for further information.

 

Return Shipping Costs:

Customers are responsible for the cost of return shipping unless the product is defective or damaged.

 

Contacting Us:

If you have any questions about our refund policy, please contact our customer service department at [insert contact information].

 

Note: This refund policy is subject to change without notice.